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Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at support@prolasercreations.com.

Most frequently asked questions

Yes - All of our custom logo mugs are made from Premium Double Walled Vacuum Sealed Stainless Steel and customized using State-Of-Art Laser Engraving and UV Printing methods we have engineered over the past 5 years.

The nice thing about us is that it's very easy, at the same time you see directly a live preview of your finished product. You need either a (PNG, JPG or JPEG) image or you take a vector graphic, then you upload it. Now you choose your color and you are done. It's as simple as that.

No we do not charge a setup fee! We are one of the only companies in the industry does not charge a setup fee on custom logo mugs!

All of our custom logo drinkware are vacuum sealed so we recommend hand washing the mugs, tumblers, water bottles, to preserve the integrity of the cup and promote overall longevity.